
Emergency Medical Services (EMS) System Design
Smarter, Faster Emergency Response
Working with state authorities, we developed a practical EMS model featuring a 24/7 call centre, intelligent dispatch algorithms, standardised triage scripts, and referral routes linked to facility readiness.
Clear SOPs guide every step, from scene management to transport and hospital handover while a comprehensive training package keeps crews and hospitals aligned. Analytics track response times and outcomes to drive continuous improvement.

The Problem
- Emergency response is fragmented and often delayed by unclear communication.
- Lack of standard triage and referral protocols slows critical decision-making.
- Ambulance services and hospitals are not always coordinated effectively.
- Weak data systems mean limited accountability and poor learning from past cases.
KEY FEATURES
24/7 Call Centre
Toll-free dispatch with intelligent routing algorithms.
Triage Scripts
Standardised protocols for consistent emergency assessment.
GPS Ambulance Tracking
Real-time vehicle location and dispatch optimisation.
Hospital Handover
Seamless referral routes linked to facility readiness.
Response Analytics
Tracks response times and outcomes for continuous improvement.
Toll-free dispatch, triage scripts, GPS-enabled ambulances, and hospital handovers. An end-to-end EMS blueprint designed to cut response times and save lives.
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PROJECTS

CMS Health Insurance Management Information System
End-to-end enrolment and claims for state insurers, faster reimbursements, less fraud and clearer oversight under one secure platform.

CMS Health Insurance Management Information System
End-to-end enrolment and claims for state insurers, faster reimbursements, less fraud and clearer oversight under one secure platform.

Sauki AI Brief Generator
AI-powered plain-language briefs that distil peer-reviewed research into actionable insights for policymakers and programme leads.

Emergency Medical Services (EMS) System Design
Toll-free dispatch, triage scripts, GPS ambulances, and hospital handovers—an end-to-end EMS blueprint to cut response times.
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Insights from CMS
Shaping the future of health, data, and social development through evidence-driven solutions and transformative ideas